Hexham Railway Station

Facilities

Hexham railway station is a station on the Newcastle - Carlisle Line in Hexham, Northumberland. It is managed by Northern.

Address

Hexham station
Station Road
Hexham
Northumberland
NE46 1EU

Tickets

Ticket Office
Yes

Platform 2

Monday Tuesday Wednesday Thursday Friday Saturday: 05:55:00.000 - 23:55:00.000
Sunday: 09:00:00.000 - 21:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Northern

Smartcard Topup
Yes
Smartcard Notes
Yes

More information at www.northernrailway.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 07:25:00.000 - 18:00:00.000
Saturday: 08:15:00.000 - 14:15:00.000
Sunday: Closed

Indoor waiting rooms on each platform

Trolleys
No
Station Buffet
Yes
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Telephone number: 0800 200 60 60

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 138 5560 text relay 18001 0800 138 5560

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No

There is now a Northern team member available from the first train of the day until the last, every day.

Induction Loop
Yes
Accessible Ticket Machines
Yes

Accepts Cash & Cards

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

Category B Station

There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station’s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You’ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.

For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates
No
Impaired Mobility Set Down
Yes

Step free access from car park to station entrance

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 4

Sheltered: no

Location: Platform 2

Storage Type: Lockers

Car Park
Yes

Cash payments use ticket machineCard payments register with RingGo Code 5708Call 01138090070 or visit www.MyRingGo.com/register

Phone: 0800 200 6060

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Northern

Spaces: 100

Taxi Rank
No
Bus Services
Yes

Busline 0871 200 2233

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport will pick up/drop off at the station front

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hexham Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.