Inverness Railway Station

Ticket Office

Monday To Friday: 06:30:00.000 - 20:30:00.000
Saturday: 06:30:00.000 - 18:30:00.000
Sunday: 09:15:00.000 - 20:20:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: ScotRail

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Costa Coffee, Ness and Thistle Bar, WHSmith, Vending Machine.

Toilets

The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

WHSmith, PhotoMe photo booth

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03301 092 833

Website: https://www.nationalrail.co.uk/

Monday Tuesday Wednesday Thursday Friday Saturday: 04:45:00.000 - 00:15:00.000
Sunday: 09:00:00.000 - 00:15:00.000

Help Line

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Passenger Assistance Meeting Points.

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive.

• Electronic Ticket Gates

By the wider access gate on the main concourse.

Staff Assistance Available

Monday Tuesday Wednesday Thursday Friday Saturday: 04:45:00.000 - 00:15:00.000
Sunday: 09:00:00.000 - 00:15:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates.

Please take care when boarding / alighting from the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Ticket Gates

Ticket gates to all platforms

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 40

Sheltered: yes

Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information

Storage Types Available: Lockers

Storage Type 1: Stands

Car Park

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: ScotRail

Spaces: 60

Taxi Rank

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Metro Link

Airport Link

An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Rail Replacement Services

Please click on the link below for the exact bus pick up location:-

Buses pick up/drop off from the turning circle at Falcon Square.

Cycle Hire

Inverness Bike Hire: www.invernessbikehire.co.uk

Ticket to Ride: www.tickettoridehighlands.co.uk

Port Link

Car Hire