London Liverpool Street Railway Station

Facilities

London Liverpool Street railway station is a very large national hub station on the Liverpool Street - Shenfield Line in City of London Corporation, London. It is managed by Network Rail.

Address

London Liverpool Street station
Bishopsgate
London
Greater London
EC2M 7PY

Tickets

Ticket Office
Yes

Located on the main concourse

Monday: 03:10:00.000 - 01:00:00.000
Tuesday Wednesday Thursday: 04:00:00.000 - 01:00:00.000
Friday Saturday Sunday: 03:40:00.000 - 01:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Network Rail

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected onto Greater Anglia smartcards at this station.

Facilities

First Class Lounge
No
Seated Area
Yes

Mutiple seating areas across the station.

Waiting Room
Yes
Monday To Friday: 07:00:00.000 - 21:00:00.000
Weekend: 09:00:00.000 - 21:00:00.000

The Customer lounge is located next to the ticket office.

Trolleys
No
Station Buffet
Yes

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Toilets
Yes

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Outside the station

Tourist Information Office
Yes
Cash Machine
Yes

Located on concourse

Bureau De Change
Yes
Retail Outlets
Yes

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Left Luggage
Yes

Phone: 020 3468 4552

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.

Staff Assistance Available
No

This station is staffed 24/7 with staff avalible to help during all opening hours.

We have a large team of staff who can support customers across the whole station.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Step Free Access
Yes

Whole station

Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.

Ticket Gates
Yes

There are ticket gates to all platforms. There are wide access gates available at all platforms.

Impaired Mobility Set Down
Yes

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 233

Sheltered: yes

Location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Some bike stands are covered by CCTV.

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.

Bus Services
Yes

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Metro Link
Yes

Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.

Airport Link
Yes

There are direct train services to Stansted Airport, Southend Airport and Heathrow Airport from London Liverpool Street Station.

Rail Replacement Services
Yes

Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.

Cycle Hire
Yes

Cycle hire is avalible near by on Brushfield Street and Wormwood Street.

Port Link
Yes

Train services available to Harwich International

Car Hire
No

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