Pontypool & New Inn Railway Station

Facilities

Pontypool & New Inn railway station is a small unstaffed station on the Border (Pontrillas) - Newport Line in New Inn, Torfaen. It is managed by Transport for Wales.

Address

Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
No
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042.

Platform 2 is accessible from Platform 1 via a footbridge and lifts.

There are two entrances to the station.

Access from Station approach entrance is via steps and is not accessible.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 14

Sheltered: no

Location: Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located

Storage Type: Stands

Car Park
Yes
Taxi Rank
No
Bus Services
Yes

Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042

Cycle Hire
Yes

There are no cycle hire facilities at this station.

Port Link
No
Car Hire
No

Things near Pontypool & New Inn Railway Station at other websites

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