Rhyl Railway Station

Ticket Office

Booking hall

Monday Tuesday Wednesday Thursday Friday Saturday: 06:20:00.000 - 19:30:00.000
Sunday: 09:10:00.000 - 16:40:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Transport for Wales

Smartcard Topup

Smartcard Notes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.

To get a TFW SmartCard, visit our website: www.tfw.wales

First Class Lounge

Seated Area

Waiting Room

Monday Tuesday Wednesday Thursday Friday Saturday: 06:10:00.000 - 19:30:00.000
Sunday: 09:10:00.000 - 16:40:00.000

Internal waiting area in the main concourse on platform 1 near the barriers

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Help Line

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

Staff Assistance Available

Help Points available - Location: Alongside lift doors at both platform and bridge level

Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:15:00.000 - 21:05:00.000
Sunday: 09:05:00.000 - 16:50:00.000

Induction Loop

Accessible Ticket Machines

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

Whole station

Category A.

Step free access to Platform 1 (to Chester).

Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.

Ticket Gates

There are wide aisle gates available.

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 10

Sheltered: yes

Location: 5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)

Storage Type: Stands

Car Park

1 hour: £13 hours: £2

Phone: 01824 706000

Website: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx

Name: Rhyl Railway Station

Operator: Denbighshire County Council

Spaces: 38

Taxi Rank

Bus Services

There is a bus station located outside the railway station front.

Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link

Airport Link

Rail Replacement Services

The rail replacement bus stop is at Bay 6 in the adjoining bay station.

Cycle Hire

There are no cycle hire facilities at this station.

Port Link

Car Hire