Shrewsbury Railway Station

Facilities

Shrewsbury railway station is a large station in Shrewsbury, Shropshire. It is managed by Transport for Wales.

Address

Shrewsbury Station
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ

Tickets

Ticket Office
Yes

On the left in the station subway

Monday To Friday: 05:20:00.000 - 20:40:00.000
Saturday: 05:20:00.000 - 19:40:00.000
Sunday: 07:20:00.000 - 19:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Sunday: 07:00:00.000 - 19:00:00.000

There is a waiting room on platform 4-7 and a waiting room on platform 3.

Trolleys
No
Station Buffet
Yes

Two cafes are to be found at Shrewsbury station. The first is to the left of the station entrance as you enter the main station building. There is a Starbucks on the main island platforms with entrance doors off either platforms 4 and 7.

Toilets
Yes

The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Monday to Saturday 04:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Monday Tuesday Wednesday Thursday Friday Saturday: 04:00:00.000 - 01:00:00.000
Sunday: 07:00:00.000 - 00:45:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen controls.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

Category A.

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.

Ticket Gates
Yes

Wide aisle ticket gates available.

Impaired Mobility Set Down
Yes

Set down/ pick up point is located at the station front, under a canopy.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 72

Sheltered: yes

Location: There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Pick up and set down. There is a marked area at edge of car park at the station front.

Bus Services
Yes

Bus stops are located near the station on Castle Street. 

Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk

Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Cycle Hire
Yes

There are no cycle hire facilities at this station.

Port Link
No
Car Hire
No

Things near Shrewsbury Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.