Ticket Office
On way in to access trains
Monday To Friday: 06:10:00.000 - 19:30:00.000Saturday: 06:10:00.000 - 19:30:00.000
Sunday: 08:10:00.000 - 15:40:00.000
Shortlands railway station is a medium sized station on the Victoria Lines in Bromley Council, London. It is managed by Southeastern.
Address
Shortlands station
Shortlands Road
Shortlands
Greater London
BR2 0JA
On way in to access trains
Monday To Friday: 06:10:00.000 - 19:30:00.000 Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Southeastern
Zone 4
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Coffee kiosk and Selecta vending machine
Platforms 1/2- Available during staffing hours
Platform 1 & 2- Available during staffing hours
Departure Screens
Announcements
This station has Secure station accreditation - For more information contact 0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required although there is no step free access at this station) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
On platform
station forecourt
Platforms 1/2- Available during staffing hours. This toilet is stoma friendly.
Whole station
Category A. This station has step free access to all platforms - access to all platforms and interchange via lifts and stairs.
Spaces: 20
Sheltered: yes
Location: front of station
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Phone: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: APCOA Parking
Spaces: 39
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