Swansea Railway Station

Facilities

Swansea railway station is a large station in Castle, Swansea. It is managed by Transport for Wales.

Address

Swansea station
High Street
Swansea
City and County of Swansea
SA1 1NU

Tickets

Ticket Office
Yes

Ticket Office is located in the main Booking Hall.

Monday To Friday: 05:15:00.000 - 20:00:00.000
Saturday: 06:15:00.000 - 20:00:00.000
Sunday: 08:00:00.000 - 20:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

The Waiting Room is open during Ticket Office hours but is closed between 14:00-16:00.

Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
Yes
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: http://www.tfwrail.wales/lostproperty

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
No
Staff Assistance Available
Yes

Platform staff and assistance is available at this station:

Monday – Sunday: 04:00 – 02:00

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machines take cash, debit and credit cards.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

Category A.

Step free access to all platforms.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 128

Sheltered: yes

Location: Cycle parking at Swansea station is provided at three locations. On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles

64 Sheffield stands providing for 128 bikes are provided

Storage Type: Stands

Car Park
Yes

Website: https://swansea.gov.uk/highstreetmultistorey?lang=en

Name: High Street Multi Storey

Operator: Swansea Council

Spaces: 626

Taxi Rank
Yes

Taxi rank is situated adjacent to the station

Bus Services
Yes

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is at the station front.

Cycle Hire
Yes

There are no cycle hire facilities at this station

Port Link
No
Car Hire
No

Things near Swansea Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.