Wester Hailes Railway Station

Facilities

Wester Hailes railway station is a station on the Carstairs - Edinburgh Line in City of Edinburgh. It is managed by ScotRail.

Address

Wester Hailes station
Harverster Way
Wester Hailes
City of Edinburgh
EH14 3AQ

Tickets

Ticket Office
No
Pre-purchase Collection
No
Ticket Machine
No
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: ScotRail

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

By the pole at the ramped entrance onto the platform, next to the customer information screen.

By the pole at the ramped entrance onto the platform, next to the shelter and help point.

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

This is a Category B1 station. Ramps to both platforms

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Local Council

Spaces: 38

Taxi Rank
Yes

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Services
Yes

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Please click on the link below for the exact bus pick up location:-

Buses pick up/drop off from the Local Authority car park at the entrance to Platform 2.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Wester Hailes Railway Station at other websites

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